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Privacy Policy

Last Updated: January 15, 2025

At Arcteron Trust ("we," "our," or "us"), we understand that financial trust is built on the secure and confidential handling of your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect your privacy when you visit our website or use our online services.

What We Collect

We collect information to provide you with secure banking services, process applications, and ensure regulatory compliance.

Information You Provide to Us

  • Identification Data: Name, address, date of birth, Social Security number, or government-issued ID.
  • Contact Data: Email address, phone numbers.
  • Financial Data: Income, assets, investment experience, account numbers, and transaction history.

Information We Collect Automatically

  • Device Information: IP address, browser type, operating system, and device identifiers (used for fraud prevention).
  • Usage Data: Pages visited, links clicked, and login timestamps.
  • Cookies: We use essential cookies to maintain secure sessions and performance cookies to understand how our site is used.

How We Use Your Information

Reasons we can share your personal information Does Arcteron share? Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders, or report to credit bureaus Yes No
For our marketing purposes — to offer our trusted products and services to you Yes No
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes — information about your transactions and experiences Yes No
For nonaffiliates to market to you No We don't share

How We Protect Your Information

We use robust, multi-layered security measures designed to comply with federal regulations to protect your personal information from unauthorized access and use. These measures include:

  • End-to-end 256-bit encryption for all data transmissions.
  • Strict access controls and multi-factor authentication for employees.
  • Continuous network monitoring and routine third-party penetration testing.
  • Physical security measures at our data centers and corporate offices.

Your Rights and Choices

You have the right to access, correct, or request the deletion of your personal data, subject to legal and regulatory retention requirements (such as the Bank Secrecy Act). You can manage your communication preferences directly within your online banking dashboard.

Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact our Chief Privacy Officer:

Email: privacy@arcterontrust.com
Phone: (617) 555-0200 (Ask for the Privacy Office)
Mail: Arcteron Trust, Attn: Privacy Office, 100 Federal Street, Suite 2500, Boston, MA 02110

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